Support
Delivery and collections
Need help receiving or collecting furniture? This page explains where to start and how to contact Relieve if details are missing or unclear.
Support
Before collection
Check your order, project or pickup instructions for the collection address, timing, contact person and any access notes.
Support
On collection day
Bring the information shared with your order or project. If access instructions are unclear, contact the named contact person or Relieve support before travelling where possible.
Support
Delivery questions
Delivery depends on the items, location and project context. If you need furniture delivered to a specific floor, room or site condition, contact the team so the request can be reviewed.
Support
What to include when you contact us
- Order or project reference
- Collection or delivery location
- Preferred timing
- Access constraints
- Photos or notes if there is a site issue
Need more help?
If you do not see what you need, contact the Relieve team and we will help route your request.